We're here to help! If you have any questions, issues, or feedback about Surf, please reach out to us using one of the following methods:
For general inquiries and support:
support@ask.surf
We aim to respond to all support emails within 24-48 hours during business days.
Connect with us on social media for updates, tips, and support:
Surf is a blazing-fast desktop app that puts real-time market insights, token data, and crypto knowledge at your fingertips — just one shortcut away.
You can download Surf from our website or directly from the App Store.
Surf offers both free and premium features. Download the app to explore the free functionality, with options to upgrade for additional premium features.
If you encounter any issues or bugs while using Surf, please email us at bugs@ask.surf with a detailed description of the problem, including steps to reproduce it and screenshots if possible.
We love hearing your ideas! Please send feature requests to feedback@ask.surf or join our Discord community to discuss with the team and other users.
For more information about how we operate, please review our policies:
Our support team is available Monday through Friday, 9:00 AM to 5:00 PM PST. While we may respond to inquiries outside of these hours, our primary support hours are during this time.